A CASE STUDY IN:
Selling Two Sister
Brands in the Same Store

Problem:

CRC sold two brands of performance and maintenance chemicals; with many similar items offered under each brand name. CRC was closely identified with the “traditional” jobber and retailer trade. SILOO was primarily sold through jobbers and well-known in heavy duty diesel truck service and retail establishments. The objective was to provide a defined merchandising area wherein both brands could be positioned with equal weight.

Opportunity:

CRC desired to develop a merchandising approach which would:
1) provide brand differentiation based upon targeting the do-it-yourselfer versus the professional audiences,
2) provide on-shelf information and guidance to assist with intelligent product selection,
3) reinforce cross-brand identification with “shade-tree mechanics”, and
4) take a category leadership role in both jobber and retailer environments.

Solution:

A merchandising system was developed that:
1) within one display, provided both the CRC and SILOO brands with a distinctive “home base” while allowing for cross merchandising opportunites,
2) incorporated a useful guide and hints educational merchandising component, and
3) featured clear, copy delineated segmentation of the key segments divided by function.

Result:

CRC used the display concepts to enhance its merchandising position throughout its market. Although no units rolled out, CRC was able to use its merchandising expertise to achieve a better balance of products in its target markets by demonstrating superior product and consumer use knowledge to both retailers and jobbers.


Selected Case Study Portfolio

CRC-Siloo Target Markets CRC Performance Chemicals CRC-Siloo Performance Chemicals
Click to Enlarge Click to Enlarge Click to Enlarge
CRC-Siloo Performance Chemicals
Click to Enlarge